Royal Rajasthan Tours


How to make your payment:


BY CHEQUE 
Please allow a minimum of 7 to 14 working days from the time you send us the cheque.

BY Bank DRAFT 
Please allow a minimum of 10 working days from the time you send us the draft.

BY CASH 

You could also pay us by 'Cash' for the travel services you wish to book in case you are not comfortable with the above booking options. We always issue a receipt to acknowledge your payment. Your booking will be confirmed subject to availability.

BY DIRECT BANK TRANSFER

You can make a direct transfer of funds from your Bank account to our ICICI Bank account.


Payments Terms

Once you have decided which tour to take, we would require you to send us a 10% deposit, which will secure the tour for you.

Within 14 days, we will ask you to make the remaining payment for your tour -- once this has been done, you will receive your complete itenerary together with flight tickets (if your flights were booked with us).

For special tours such as Luxury Train Bookings, Hotel or Tour Package bookings during festive dates and peak periods, we will require the full payment in advance as per the policy of the hotels in India, as to avoid any cancellation charges.


Cancellation and refunds

If you change your mind within the 14 days period, we will make a deduction for administrative costs before refunding your remaining deposit.

All cancellations must be advised to us via email or by telephone on the numbers given in our contact page of this website.

We reserve the right to make deductions from your refund according to the table below:

  • Before 45 days of arrival - 5% of the total tour cost
  • From 45 days to 30 days - 10% of the total tour cost
  • From 29 days to 15 days - 15% of the total tour cost
  • From 14 days to 02 days (48 hrs) - 20% of the total tour cost
  • From 48 hours to arrival - 50% of the total tour cost
  • Less than 48 hours notice or NO SHOW - NO REFUND


Liabilities


Royal Rajasthan Tours India (P) Ltd. and all it's representative are committed to provide the best of their services to every customer. While offering any travel related service to the customer, we endeavor to ensure that all the information given by us on our website or through any other source or provided by our representative, are complete and accurate. We neither guarantee nor take any responsibility for the accuracy and completeness of the given information. We also do not take the responsible for any complaint / dispute between the customer and any hotel. For any complaint, we request our customer to send us a written note in detail through fax OR e-mail as to enable us forward the same to the hotel for their clarification and further action on the same. We do not take any responsibility for any compensation due to any complaint and dispute between the client and the hotel.

Our packages and other rate offers are inclusive of the services specified in our contract sent to the customer during the course of correspondence. Services such as monument/museum entry tickets, travel insurance, special services / parties, personal expenses etc. are not included in our offers unless  specified.

Any additional expenses incurred during the tour due to any unforeseen circumstances such as political closure, natural hazard, technical failure, flight delay / cancellation, sickness or any other unforeseen circumstances will be paid for by the customer.

Any additional tax introduced by the State/Central Govt.  of India or any hike in diesel/petrol rate, museum/monument entry tickets, guide fee etc. incurred during the course of fulfillment of the tour, will be charged to the customer accordingly.

We do not take any responsibility for any loss, injury or damage to person or persons, or loss or damage to property due to any natural reasons, accident, technical fault, strikes, riots, thefts, war situation, civil disturbances, or any other reasons beyond our control. We request all our customers to arrange comprehensive insurance cover from their country of origin BEFORE booking a tour.


 

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